When it comes to selecting a cloud service provider, business owners are often confused by the features and plans they offer and often end up with the wrong provider and plan. Before selecting a cloud service partner for your business, carry out a thorough background check and ensure that your cloud service provider has these four key qualities.
1. Customizable Business Plans
Chances are that most cloud service partners will offer a set of plans to their clients, each with their own merits and cons. All of the plans will have some must-have features for your business, while some other features might be redundant. Check whether the service provider is willing to provide a customized plan that is specific to your business.
2. Data Security Measures in Place
The cloud service provider should also be able to answer any question that you may have regarding the security of the data that they are storing. Security of your data should be your primary concern. Ask your cloud vendor about the quality of the systems that they deploy on location.
3. Customer Service Options and Technical Support
Client-vendor relations do not end with the purchase of a cloud backup plan from the cloud services vendor. The vendor should provide exceptional customer service as and when required by the client. Technical issues might arise, but the cloud vendor should have the resources to provide technical support when necessary. Inquire about these after sale service options, like whether customer services are available on-site or through online channels or phone calls.
4. Flexible Cloud Plans
A cloud service plan will be no good to a business owner if it is not scalable. Businesses are volatile; they might grow steadily over a period increasing the cloud storage requirements or the business owner might need to downsize his business. Therefore, the cloud vendor must be well equipped to grow or downsize the plans according to the business requirements of the client.
STORServer has an excellent track record when it comes to satisfying the needs of a cloud services partner. With its state of the art cloud backup features and excellent customer service relations, STORServer is a step ahead of its competitors when it comes to providing quality experience. Get in touch with us today and find out about the cloud services that we can provide to your business. Or download our white paper, “What is a STORServer Backup Appliance?” to learn more.